Privacy policy

Privacy Policy – Echoed Goods

Last Updated: August 16, 2025

Echoed Goods operates this online store and all its related services to provide a safe, personalized, and seamless shopping experience for customers in the United States, United Kingdom, and Canada.

1. Information We Collect

We collect personal information necessary to process orders, enhance your experience, and secure our services, including:

  • Contact Information: Name, address, email, phone number

  • Financial Information: Payment card details, transaction records

  • Account Information: Username, password, preferences

  • Transaction History: Products viewed, added to cart, purchased, returned, or exchanged

  • Customer Communications: Emails, inquiries, and feedback

  • Device & Usage Data: Browser, device, IP address, and interaction with our services

2. How We Use Your Information

We use your personal information to:

  • Process orders, shipments, returns, and exchanges

  • Enhance and personalize your shopping experience

  • Provide notifications about your account and orders

  • Send marketing communications (with consent)

  • Prevent fraud and secure transactions

3. Sharing Your Information

Your personal data may be shared with:

  • Shopify and service providers for payment processing, order fulfillment, and analytics

  • Marketing partners for personalized promotions (if consent is provided)

  • Affiliates or group companies within Echoed Goods

  • Legal authorities as required by law

4. Cookies and Similar Technologies

We use cookies and tracking technologies to:

  • Improve user experience on our site

  • Provide personalized product recommendations

  • Analyze traffic and user interactions

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent for data processing

  • Object to the use of your information for marketing purposes

  • Exercise your rights by contacting us at admin@echoedgoods.com

6. Data Security and Retention

We retain personal data only as long as necessary to provide services and comply with legal obligations. We implement reasonable security measures to protect your data, but no system can be completely secure.

7. International Transfers

Your information may be stored or processed outside your country of residence. We ensure transfers comply with legal standards and data protection regulations.

8. Policy Updates

This privacy policy may be updated at any time. The last updated date will be displayed at the top of the page.

9. Contact Us

For questions or to exercise your data rights: